from KES 6,000
Payments & M-Pesa Integration
Daraja STK Push, C2B, B2C and reconciliation, plus Paystack, Flutterwave, Pesapal, Stripe and PayPal.
Learn moreAI & Bots
AI Chatbots & Assistants
An assistant that answers customers on WhatsApp, Telegram and your website, day and night.
- Starting price
- from KES 15,000 $120
- Typical timeline
- 2–5 weeks depending on channels and system integrations.
The problem
Your customers ask the same questions all day
Prices, opening hours, delivery areas, order status, how to pay. Answering by hand is slow, and leads go cold after hours.
- Messages pile up on WhatsApp after closing time
- Staff spend hours on repeat questions
- Generic bots give wrong answers and annoy customers
- No record of what customers actually ask for
What we build
Everything included in ai chatbots
Channels
- WhatsApp Business (Cloud API) assistants
- Telegram bots and website chat widgets
- Voice and phone assistants with speech-to-text
- Internal assistants for staff (Slack, Teams or web)
What the assistant can do
- Answer from your documents, price lists and policies (RAG)
- Take bookings, capture leads and qualify sales
- Check order or payment status from your systems
- Collect M-Pesa payments inside the chat
- Hand over to a human with the full conversation
Quality and safety
- Answers grounded in your content, with guardrails
- English, Swahili and code-switching (Sheng-aware)
- Conversation logs, analytics and feedback loops
- Choice of model: OpenAI, Claude, Gemini or open models
Deliverables
What you get
- Assistant live on your chosen channels
- Knowledge base set up from your documents
- Admin dashboard for conversations and handoffs
- Test set and accuracy review before launch
- Training session for your team
FAQ
AI Chatbots & Assistants: common questions
Something else? Ask us directly and you'll get a straight answer.
Will the bot make things up?
We ground answers in your own content and tell the assistant to say 'I'll get a colleague' when it is unsure. We test it against real questions before it goes live.
Can it speak Swahili?
Yes. Modern models handle Swahili and mixed English–Swahili well. We test with real customer phrasing, including Sheng where it matters.
What does it cost to run each month?
You pay the AI model provider per message and Meta per WhatsApp conversation (for business-initiated templates). For most SMEs that is a few thousand shillings a month. We estimate it for your volume before you commit.
Do I need the WhatsApp Business API?
Yes, for an automated WhatsApp bot. We help you set up the Meta Business account, verify your number and get message templates approved.
Used in these industries
Often combined with
-
- from KES 150,000
Custom AI & Model Training
Fine-tuned LLMs, forecasting, credit scoring, fraud detection, OCR and trading signal models, deployed as APIs.
Learn more - from KES 10,000
Telegram, WhatsApp & Automation Bots
Telegram bots with M-Pesa, WhatsApp flows, SMS and USSD, plus n8n and Make automations that remove repetitive work.
Learn more
Let's talk about your ai chatbots project
Tell us what you need. You'll get a reply within one working day, with honest advice and a clear next step.
Mon–Sat, 8:00–18:00 EAT · Nairobi, Kenya